A little help. Back to your day.

Where are my records?

Your customers, property details, schedule, work records, documents, and money records live on your device. Independent Cleaner has no app account, customer-data server, or automatic cloud sync. We cannot retrieve your business records for you.

How do I protect my work?

In Settings, open Backup and create an encrypted backup. Save a copy somewhere you can reach without this phone, and keep its password safe. Choosing a destination is up to you; the app does not upload backups automatically.

A backup or recovery snapshot that exists only on the same device cannot protect you if that device is lost. CSV exports are useful readable records, but an encrypted backup is what you need for a full restore. We cannot recover a forgotten backup password.

How do I move to another phone or tablet?

Create an encrypted backup on the old device. On the new device, install the app, choose Restore backup, review the summary, and confirm replacement. A restore replaces the destination business; save its backup first if it has records you want to keep.

The backup format is shared across iOS and Android. Restore Purchases is separate: it restores eligible paid access through the original store, not your business records. Apple and Google Play subscriptions do not transfer between stores.

Can I work without internet?

Everyday schedules, instructions, checklists, timers, local records, and available reports and documents work offline. Buying Pro, restoring purchases, and fresh subscription verification need a connection to Apple or Google Play.

On iOS, previously verified access can include a seven-day offline courtesy after its verified expiration. On Android, active purchases need a successful recheck at least every seven days. A known revocation or loss of entitlement ends paid access. Free features and existing records remain accessible.

What is included for free?

Manage up to three enabled properties and issue three new PDF documents per calendar month. Daily scheduling, home instructions, checklists, time recording, payments, and basic totals are included.

Pro adds unlimited enabled properties and new PDFs, advanced comparisons and reporting dates, reusable document branding, pricing plans, workload planning, rotating tasks, reviewed bulk schedule changes, and reusable customer-message drafts. These tools process your records on your device.

How do I manage or restore Pro?

Open Settings → Independent Cleaner Pro for subscription options, Restore purchases, and purchase management. Use the same store account that made the purchase. You manage or cancel renewal in that store’s subscription settings. Deleting the app or its business records does not cancel a subscription.

If you stop subscribing, your records, previously issued PDFs, prepared-message copying, export, backup, restore, and data deletion stay accessible. Free allowances apply to new work. See subscriptions and terms for more.

Does it charge customers or send messages?

The app records money you received elsewhere; it does not process customer card payments. Reminders are local reminders for you. Pro message tools prepare editable drafts for you to review and copy. They do not send messages or connect to a messaging service. You choose whether and where to share documents.

Why do earnings and collected payments differ?

Work summaries and payment collections answer different questions. Completed work and entered direct costs inform earnings; collections follow payment dates. Hourly figures depend on valid time entries. These are records of what you entered, not accounting net profit or tax advice.

What if a save or restore fails?

Keep the original backup and note the error message. Check available device storage. Avoid deleting the app or clearing its data to troubleshoot unless you have a verified external backup. Contact support with the steps and a sanitized error description so we can help preserve your work.

Independent Cleaner is available for iPhone and iPad. Download on the App Store. Android is coming soon.

Read the privacy policy · Operated by Geoffrey Shepard.